Refund and Cancellation Policy
Thank you for supporting our mission. Please read this policy carefully before making any donation or purchasing a membership. By completing a transaction on our website, you agree to the terms outlined below.
1. Donations
All Donations are Final: Every financial contribution made to our organization represents an irrevocable gift used to support our social welfare programs and community initiatives. Non-Refundable: Once a donation is processed, it is strictly non-refundable under any circumstances.
Non-Transferable: Donation credits, receipts, or benefits cannot be transferred to any other individual, entity, or campaign.
2. Memberships
No Refunds: Membership fees are collected to cover administrative, operational, and program support costs. All membership registrations and renewals are strictly non-refundable.
Non-Transferable: Memberships are deeply tied to the individual or registered entity who applied. Your membership status, benefits, access portals, and cards cannot be assigned, transferred, or sold to any third party. Cancellation: You may choose to cancel or opt out of your membership at any time to prevent future automated renewals (if applicable). However, past payments will not be prorated or refunded.
3. Exceptional Errors
In the rare event of a technical glitch where your account or card is accidentally charged multiple times for the same transaction, please contact our support team immediately with your transaction receipts. We will review the system logs and reverse any verified duplicate charges caused by a technical error.
4. Contact Us
If you have any questions or need clarification regarding your transaction records, please reach out to us at:
Email: info@aajkfoundation.org
To report a duplicate transaction:
- Email our helpdesk at **info@aajkfoundation.org** within 7 days of the transaction.
- Provide candidate name, registered email address, transaction date, and the payment proofs / Razorpay Order IDs.
- Upon verification, approved refunds for duplicate charges will be processed and credited back to the original bank account/payment source within 5 to 7 working days.